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<?php /** * CreateTicket. * php version 5.6 * * @category CreateTicket * @package SureTriggers * @author BSF <username@example.com> * @license https://www.gnu.org/licenses/gpl-3.0.html GPLv3 * @link https://www.brainstormforce.com/ * @since 1.0.0 */ namespace SureTriggers\Integrations\FluentSupport\Actions; use Exception; use SureTriggers\Integrations\AutomateAction; use SureTriggers\Traits\SingletonLoader; use FluentSupport\App\Models\Ticket; use FluentSupport\App\Api\Classes\Tickets; /** * CreateTicket * * @category CreateTicket * @package SureTriggers * @author BSF <username@example.com> * @license https://www.gnu.org/licenses/gpl-3.0.html GPLv3 * @link https://www.brainstormforce.com/ * @since 1.0.0 */ class CreateTicket extends AutomateAction { /** * Integration type. * * @var string */ public $integration = 'FluentSupport'; /** * Action name. * * @var string */ public $action = 'create_ticket_fluent_support'; use SingletonLoader; /** * Register a action. * * @param array $actions actions. * @return array */ public function register( $actions ) { $actions[ $this->integration ][ $this->action ] = [ 'label' => __( 'Create Ticket', 'suretriggers' ), 'action' => $this->action, 'function' => [ $this, 'action_listener' ], ]; return $actions; } /** * Action listener. * * @param int $user_id user_id. * @param int $automation_id automation_id. * @param array $fields fields. * @param array $selected_options selected_options. * * @return array|void * * @throws Exception Exception. */ public function _action_listener( $user_id, $automation_id, $fields, $selected_options ) { $ticket_subject = sanitize_text_field( $selected_options['ticket_subject'] ); $ticket_details = sanitize_text_field( $selected_options['ticket_details'] ); $customer_id = sanitize_text_field( $selected_options['customer_id'] ); $mailbox_id = $selected_options['mailbox_id'] ? sanitize_text_field( $selected_options['mailbox_id'] ) : ''; if ( ! class_exists( 'FluentSupport\App\Models\Ticket' ) || ! class_exists( 'FluentSupport\App\Api\Classes\Tickets' ) ) { throw new Exception( 'Error: Plugin did not installed correctly. Some classes are missing.' ); } $ticket = [ 'title' => $ticket_subject, 'content' => $ticket_details, 'customer_id' => $customer_id, 'mailbox_id' => $mailbox_id, ]; $ticket_cl = new Ticket(); $tickets = new Tickets( $ticket_cl ); $response_data = $tickets->createTicket( $ticket ); if ( $response_data ) { return $response_data->getAttributes(); } throw new Exception( 'Failed to create ticket.' ); } } CreateTicket::get_instance();
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