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<?php /** * TicketCreatedFluentSupport. * php version 5.6 * * @category TicketCreatedFluentSupport * @package SureTriggers * @author BSF <username@example.com> * @license https://www.gnu.org/licenses/gpl-3.0.html GPLv3 * @link https://www.brainstormforce.com/ * @since 1.0.0 */ namespace SureTriggers\Integrations\FluentSupport\Triggers; use SureTriggers\Controllers\AutomationController; use SureTriggers\Traits\SingletonLoader; use FluentSupport\App\Models\Ticket; if ( ! class_exists( 'TicketCreatedFluentSupport' ) ) : /** * TicketCreatedFluentSupport * * @category TicketCreatedFluentSupport * @package SureTriggers * @author BSF <username@example.com> * @license https://www.gnu.org/licenses/gpl-3.0.html GPLv3 * @link https://www.brainstormforce.com/ * @since 1.0.0 * * @psalm-suppress UndefinedTrait */ class TicketCreatedFluentSupport { /** * Integration type. * * @var string */ public $integration = 'FluentSupport'; /** * Trigger name. * * @var string */ public $trigger = 'ticket_created_fluent_support'; use SingletonLoader; /** * Constructor * * @since 1.0.0 */ public function __construct() { add_filter( 'sure_trigger_register_trigger', [ $this, 'register' ] ); } /** * Register action. * * @param array $triggers trigger data. * @return array */ public function register( $triggers ) { $triggers[ $this->integration ][ $this->trigger ] = [ 'label' => __( 'Ticket Created', 'suretriggers' ), 'action' => 'ticket_created_fluent_support', 'common_action' => 'fluent_support/ticket_created', 'function' => [ $this, 'trigger_listener' ], 'priority' => 10, 'accepted_args' => 2, ]; return $triggers; } /** * Trigger listener * * @param object $ticket ticket. * @param object $customer customer. * * @return void */ public function trigger_listener( $ticket, $customer ) { $context = array_merge( [ 'ticket' => $ticket, 'customer' => $customer, ] ); if ( property_exists( $ticket, 'mailbox_id' ) ) { $context['mailbox_id'] = $ticket->mailbox_id; } if ( ! class_exists( '\FluentSupport\App\Models\Ticket' ) ) { return; } if ( $ticket instanceof Ticket ) { if ( method_exists( $ticket, 'customData' ) ) { $context['custom_fields'] = $ticket->customData(); } $context['ticket_link'] = admin_url( "admin.php?page=fluent-support#/tickets/{$ticket->id}/view" ); } AutomationController::sure_trigger_handle_trigger( [ 'trigger' => $this->trigger, 'context' => $context, ] ); } } /** * Ignore false positive * * @psalm-suppress UndefinedMethod */ TicketCreatedFluentSupport::get_instance(); endif;
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